Email use Falls as Young Chat and Text (nytimes.com)
http://www.nytimes.com/2010/12/21/technology/21email.html
James E. Katz, the director for the Center for Mobile Communications Studies at Rutgers University, said this was not the death of e-mail but more of a downgrade, thanks to greater choice and nuance among communications tools.
“It’s painful for them,” he said of the younger generation and e-mail. “It doesn’t suit their social intensity.”
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